FAQs

Q?Do you sell finished or unfinished wood?
A.

Most of our wood flooring products are unfinished.  However, there are some products we can provide with a finish.

Q?How long will it take until material is delivered?
A.

That really depends on the species, quantity and widths of the material. Normal lead times range from 1 – 4 weeks.  However, if you have ordered an unusual species, wider widths or if a flooring product is in great demand, lead times may be longer.

Q?What method of payment do you take?
A.

We take bank checks, Master Card, VISA, or DISCOVER. Credit card limits may apply depending on size of the charge.

Q?Do you install and finish products?
A.

No we do not install flooring.  However, we can sometimes recommend someone.  Our specialty is supplying you with the best quality wood flooring.

Q?Can you ship out of state?
A.

We ship our flooring to the lower 48 states. We do not ship to Hawaii, Alaska or Canada.

Q?When is the best time to visit your showroom?
A.

We prefer that you call to make an appointment before you visit our showroom. We are usually available Monday through Friday during normal business hours. However, we are often called out on deliveries, so it’s best to call first.